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Registration & Scheduling

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Registration Verification

You must register for the Delegated Examining (DE) Certification Assessment before scheduling an appointment to take the assessment. To register for the DE Certification Assessment, please visit the DE Certification Program website www.opm.gov/deu.

After you receive registration confirmation from the DE Certification Program, you will receive an email from cloud@palladium-us.com. This email will include a link to schedule your assessment appointment. This email will be sent to the government email address provided at the time of registration. If you do not receive an email with the scheduling link within 7 business days from receipt of registration confirmation, please contact the DE Certification Helpdesk Submit a request - Delegated Examining.

Account Authentication with Login.gov

On or Before 11/4/2025

If you received your scheduling link on or prior to 11/4/2025, you must have an independent USAJOBS account linked to your government email address to schedule your DE Certification Assessment.

If you do not have a USAJOBS Account tied to the government email address you used to register for the DE Certification Assessment, you must create a standalone USAJOBS account using only your government email address. You will not be able to schedule the DE Certification Assessment until you have a standalone USAJOBS account. The USAJOBS account with your government email must be unique from any USAJOBS account you have for personal use.  Ensure the account is not associated with a personal email or other personal accounts you may have previously established on USAJOBS.  If your government email address was previously added to a personal USAJOBS or Login.gov account, please remove it before creating the new account.

If you do not have a standalone USAJOBS account with only your government email address, follow the steps below to create one:

  1. Create a login.gov account at https://secure.login.gov/
  2. At the end of the account creation process, click Continue to USAJOBS.  You'll return to the USAJOBS website.
  3. Click Complete Profile.
  4. Complete your required information including contact information, citizenship, federal service and military service.
  5. Click Create my profile.  Additional information on how to create a profile can be found on the USAJOBS Help Center.

 

After 11/5/2025

If you received your scheduling link on or after 11/5/2025, you still need to have a Login.gov account, but it no longer needs to be associated with USAJOBS.  If you have previously completed a DE Assessment with your existing Login.gov account, you may continue to use it.

If you do not have a Login.gov account for your government email address, you may follow the steps to create one.

  1. Visit Create an account | Login.gov and follow the prompts to create your account.
    • We recommend creating your Login.gov account first, but you can also create one directly from the Login.gov screen linked in your invitation to schedule.
    • We also suggest that you refer to this guide to the full account creation process: How do I create a Login.gov account | Login.gov
  2. Once you have successfully created your Login.gov account, you may proceed with scheduling your DE Assessment using the newly created account.

Schedule Your DE Assessment

  1. Navigate to the email you received containing the link to schedule your assessment.  Click the link from the email to begin the scheduling process. The email will be from cloud@palladium-us.com.

Note: The image provided is for example use only. The link and web address provided to you will be unique to your personal scheduling link. Do not use the link below to schedule your assessment.

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  1. Please read and understand each page in the scheduling process. It is especially critical to ensure that your name on the scheduling web site matches the photo ID you will present at the test site. After verifying your name and reviewing this page, click “Next.”

    Note: If your name does not match the ID you will present at the test site, please contact the DE certification Program before continuing the scheduling process.

    Submit a request - Delegated Examining

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  2. Once you have read this page and are ready to continue the scheduling process, click Schedule Test.  Scheduling 3.png
  3. Your dashboard will show any assessments you have pending to schedule. Click the link for DECA: Delegated Examining Certification Assessment to begin the scheduling process.Scheduling 4.png
  4. Click Agree to continue the scheduling process.DE Policies Page Updated.png
  5. Enter the city, state, or zip code for your desired test location. The system will list the nearest test centers based on your search criteria. Select a location by clicking the circle next to the test center name you have chosen, then click Next.Scheduling 6.png

  6. Select your preferred test date from the calendar tool. Once you have chosen a date, the available times will be displayed under section 2, Select your appointment start time. You may view additional times by clicking the Explore more times button or proceed with your current selection by clicking Book this appointment. If you wish to check availability at another test center, please return to the top of the page and click Find another test center under the box displaying the current location.

     

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  1. Verify your appointment details to ensure the date, time, and test location are correct. If everything is accurate, click Next. If modifications are necessary, use the Change Appointment or Change Test Center options.Scheduling 9.png

  2. Review your test appointment details before confirming your appointment. If changes are needed, click Previous. If no changes are needed, click Submit Order.

    Note: Your appointment is not booked until after you click Submit Order.Scheduling 10.png

  3. After submitting your request, a confirmation page with your test appointment date and time will be displayed. You will also receive a confirmation email.Scheduling 11.png

 

Rescheduling and Cancellation Policy

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To reschedule or cancel your DE Certification Assessment appointment, you must contact Pearson VUE or log into your online Pearson VUE account at least 48 hours in advance of your scheduled appointment. Please note that DE Certification Assessment appointments cannot be rescheduled or cancelled if there are less than 48 hours remaining prior to the appointment date.

To reschedule or cancel your appointment, access your Pearson VUE account by clicking the scheduling link in the first email you received from cloud@palladium-us.com or from the Pearson VUE email confirming your appointment. Failure to reschedule more than 48 hours in advance or failure to appear for your appointment will result in the forfeiture of the testing fee paid by your organization.

 

Requesting a Reasonable Accommodation

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Reasonable accommodations for the DE Certification Assessment are modifications to the proctored testing process that may be provided to qualified individuals with disabilities as provided for in the Rehabilitation Act of 1973, as amended.  Test takers who request a reasonable accommodation will have their request reviewed on a case-by-case basis by the DE Certification Assessment registration team.  Requests that are determined to be warranted and reasonable for the DE Certification Assessment will be considered for approval.

You should request a reasonable accommodation when registering for the assessment.  If you think you need a reasonable accommodation you must request it and gain approval before you can schedule your DE Certification Assessment.  The DE Certification Assessment registration team confirms approved requests with the test vendor.  This confirmation must be in place before appointments can be scheduled.

For more information on requesting a reasonable accommodation for the DE Certification Assessment, or if you have already registered for the assessment but did not request a reasonable accommodation, please contact the DE Certification Assessment Reasonable Accommodation team at DERARequest@opm.gov.

 

Scheduling a DE Certification Assessment with Approved Reasonable Accommodation

Certain reasonable accommodations require test takers to contact Person VUE directly to schedule an assessment appointment. In these cases, after your registration has been processed and your reasonable accommodation has been approved, you will receive an email from cloud@palladium-us.com within 7 business days that includes a link to schedule your assessment appointment. This email will be sent to the government email address provided at the time of registration. If you do not receive an email with the scheduling link within 7 business days from receipt of registration confirmation, please contact the DE Certification Helpdesk: Submit a request - Delegated Examining.

Follow the instructions in the email and click on the link to begin the scheduling process. You must click the link to begin the scheduling process, however depending on your accommodation, you may not be able to schedule your assessment online. Once you have reached the scheduling page, the site may show a banner at the top of the screen with a phone number to call and schedule your assessment appointment. Please call this number to schedule your appointment with a Pearson VUE representative. If your approved reasonable accommodation allows for online scheduling, proceed with the online scheduling process to confirm your assessment appointment.

If you encounter any issues, please submit a Help Desk ticket: Submit a request - Delegated Examining.

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